Internal communications is extremely important to Aston and we want to make sure we do the best job we can. We are therefore delighted to adopt the HELiX (Higher Education: Leaders in Internal Communications) methodology, which has been devised by a small group of universities, led by the University of Leicester, and funded by HEFCE.
HELiX is the evaluation and benchmarking system for good practice in internal communications for the higher education sector. It consists of a model framework and set of indicators or statements of good practice designed to enable a university or higher education institution to evaluate its staff communication practice and policies. It covers traditional top down communication (such as corporate newsletters), but also intra and inter departmental communications. HELiX also encompasses aspects of leadership, management practice and staff engagement that are critical to effective internal communications.
The system sets out 35 different criteria for the University to benchmark against, ranging from the simple to the more complex. We aim to achieve at least 30 of the key performance indicators by 2012. For more information on HELiX, please click here.
Words by Chris Harrison