Until 2004 LIS conducted a lengthy survey of users every two years. The surveys alternate between postgraduate students and undergraduate students.
The surveys cover frequency of use and satisfaction with facilities, attitude statements and priorities for improvements.
For the first time in 2005, an additional shorter survey of staff and students was done. This covered success in using facilities, satisfaction with facilities and perceived importance of services and facilities.
Since 2005 LIS have not conducted their own surveys but have been part of the University wide surveys of students in 2006 and staff in 2006 and 2007.
The results from the latest of these surveys and the actions that have resulted to improve services to users are on these web pages.
Last saved: 24/09/07
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