Unfortunately, there is no single way to detect a spoof e-mail. However, there are a few signs that indicate the e-mail may not be genuine:
Request for personal information
A key indicator of whether an e-mail is a spoof is if it asks you for personal information. Aston University will NEVER ask you to enter sensitive personal information such as user ID or password by completing a form within an e-mail or in an attachment. If you receive an e-mail requesting this information it is a spoof e-mail.
What do I do if I think I have received a spam/spoof e-mail?
If you think you have received a spam or spoof e-mail we recommend that you DELETE IT. This action is simple and fast. DO NOT reply to the e-mail or click on any of the links.
If you receive a spoof e-mail claiming to be from the University inform the ISA Helpdesk immediately.