Payment of Tuition Fees

Q Do I have to pay the fees on or before enrolment?

A The University Policy is that fees have to be paid in full on or before 31 October.  Unless during the online pre-enolment and re-enrolment process you selected the card instalment option, allowing you to pay 50% of your tuition fees by 31 October.  Please note if you fail to select the instalment option during the online process we cannot set schedule up for you.

Alternatively your fees maybe paid by one of the following methods:-

• Taking out a loan with Student Finance England who will pay the fees directly to the University on your behalf.
  
• A sponsor, normally when a company or institute (not family member or individual) is paying your fees on your behalf see Sponsored Students for further detail

Q Can I pay at enrolment?

A Yes, payments can be made at the stage 2 (face to face) process, directly in the Cashiers’ Office or using the online card facility; this option means you do not have to que and is accessible outside of normal office hours.

Q What happens if I do not pay at enrolment?

If payment is not made in full, or insufficience evidence is given on how your fees will be paid, then you will not receeive financial clearance.  You will have until 31 October to pay in full or provide a sponsorship letter, failure to do so may result in you being asked to withdraw.  It is important that you speak to staff on the Finance Helpdesk in The HUB (Student Support Services)

Q I have not received my Tuition Fee Loan confirmation  will I still be able to enrol? Will I still have to pay my fees then request a refund from the University?

A Yes you can still enrol but we advice that during enrolment you complete an instalment request, allowing you to pay 50% of the fees by the deadline date of 31 Octobery.  Once you receive your confirmation of the Tuition Fee Loan you must hand in a copy to the Registry and Planning Services Staff who can be found in The Hub (Student Support Services) not the Finance Department. You will then be refunded any over payment for further details on refunds go to Refunds

Q Can I pay by monthly instalments?

A No, the University only allows the following; 50% Term 1, 25% Term 2 and 25% Term 3 by online card only

Q When will I be invoiced for my tuition fees?

A You will receive an invoice once you are formally enrolled. This will be sent to your Aston University email, it is important that you check your email on a regular basis. If you have already paid, this will be confirmed on the invoice which will be printed ‘PAID’.

Q What happens for subsequent academic years?

A The same deadline of 31 October for the relevant academic year applies. You will not be permitted to re-enrol for the following academic year if you have not paid the fees and other amounts due to the University.

Bursaries and Scholarships

Q If I have been awarded an Aston University bursary or subject-specific award, will this be deducted from the tuition fees due?

A No – the fees remain payable in full as stated above, and the bursary or scholarship will be paid directly to you in two instalments, in March and June. For further details please go to Bursaries, Awards, Scholarships and Allowances or contact Registry and Planing Services

Withdrawing from the University

Q Can I get a refund if I leave my programme part way through?

A Yes, in certain circumstances a refund or partial refund will be considered. Please refer to the relevant section which outlines the withdrawal process. However there is a deadline for informing the University of your wish to withdraw, after which there can be no refund. For further details please go to Withdrawing from University

What happens if I do not pay my fees

Q What sanctions are imposed for the late payment of tuition fees?

A Tuition fee sanctions will be imposed for example the use of both library and computer facilities will be withdrawn. For further details please go to Sanctions – Non Payment of Fees

Q What sanctions are imposed for the late payment of residence fees?

A Residence fees sanctions will be imposed. Typically this will be Term 1 & 2 Notice to Vacate and legal action and in Term 3 legal action will be taken to recover the debt. For further details please go to Sanctions – Non Payment of Fees

Q Will any debt to the University stop me from graduating?

A Yes, please refer to the sanctions section. For further details please go to Sanctions – Non Payment of Fees

Communication

Q Can invoices, letters, statements and other financial correspondence be sent to an (personal) email address other than the Aston University email?

A No – all communication will be sent to you at your Aston University email address. It is important that you check your email on a regular basis.