At the end of the academic year, if you are returning to Aston in September 2013, the funds on your Touch Pay account will not expire. If you finish in June with £20 on your account, it will be ready and waiting for you when you return to campus in September.
For final year students who have a balance outstanding at the end the 201/13 academic year, if the balance on your card exceeds the value of £5.00, we can arrange a refund if requested. Please note, refunds will not automatically be processed at the end of the year.
Please note, due to the end of the academic year and financial year in June and July respectively, any refunds requested by students after 31st May 2013 may not be processed until after 1st August 2013.
In order to obtain a refund, Catering@Aston require your uniCARD in order to refund any outstanding balance and close your account. PLEASE include a contact email address as we will require payment information in order to process your refund.
You can return your card to CafeTierra Food Court in the Main Building. Simply place your card in a sealed envelope with a contact email. Please ask a member of the catering team to speak to Carly Hawthorne, Food Court Manager, and she will collect your card from you. If you would like your card returned to you, please include your address in the envelope.
Alternatively, if you have already left campus, please send your card to:
Touch Pay Refund Request
East G, Main Building
The Aston Triangle,
Please also include a contact email.
As per the terms and conditions, your refund will be processed within 28 days of your card being received.
If you have any queries regarding your Touch Pay refunds or account, please email firstname.lastname@example.org