Senior Research Fellow
Work & Organisational Psychology Group
Education
- 2002 PhD. University of Aston, Work & Organisational Psychology Group, Aston University
- 1997 MSc People Management and Business Administration, Aston University
- 1996 BSc (Hons) Combined Honours: Business Administration and Psychology, Aston University
Employment History
- 2007 - to date Senior Research Fellow, Work & Organisational Psychology Group, Aston University
- Project Manager National NHS Staff Survey and Team-Based Working in the NHS research projects
- 2003 - 2007 Research Fellow, Work & Organisational Psychology Group, Aston Business School
- 2002 - 2003 Research Assiciate (PT), Work & Organisational Psychology Group, Aston Business School
- 2002 - 2003 Research Associate (PT), Management Centre, Kings College London
- 2001 - 2002 Data Analyst (PT), Organisational Studies, Aston Business School
- 1998 - 2002 Course Tutor, Organisational Studies, Aston Business School
Research Projects Worked On
- 2006 - to date Team-Based Working in the NHS (Dept of Health)
- 2003 - to date National NHS Staff Survey (Healthcare Commision)
- 2004 RSPCA Staff Survey
- 2002 Link between Staff and Patient satisfaction (Dept of Health)
- 2001-2004 Staff Involvement and organisational performance in the NHS (Dept of Health)
- 2002-2003 The development and dissemination of evidence-based Human Resource Management in the NHS (Dept of Health)
- 2001-2002 Clinical Governance Review-Staff survey (Commission for Health Improvement)
- 1999-2001 Link between People Management and organisational performance in the NHS (Dept of Health)
Publications
Articles in Academic Journals
- West, M. A., Borrill, C. S., Dawson, J. F., Scully, J. W., Carter, M. R., Anelay, S., Patterson, M. & Waring, J. (2002) The link between the management of employees and patient mortality in acute hospitals. International Journal of Human Resource Management 13(8) pp. 1299-1310.
- West, M. A., Guthrie, J. P., Dawson, J. F., Borrill, C. S. & Carter, M. R. (2006) Reducing patient mortality in hospitals: The role of human resource management. Journal of Organisational Behavior, 27 pp. 983-1002.
Official Reports
- West, M. A., Carter, M. R., Dawson, J. F., Dunckley, M. Richardson, J. & Srivastrava, N (2008) Team-Based Working in the NHS. Birmimgham: Aston Business School.
- West, M. A., Borrill, C. S., Carter, M. R., Scully, J. W., Dawson, J. F. & Richter, A. W. (2005) Working together: Employee involvement in organisational performance in the NHS. Birmingham:Aston Business School.
- West, M. A., Fisher, G. K., Carter, M.K., Gould, V. B. & Scully, J. W. (2005) Rewarding customer service? Report to Institute of Customer Service and Chartered Institute of Personal Development. Birmingham: Aston Business School.
Conference Presentations
- Linking learning climate, motivation, and performance in the British healthcare context. Accepted for presentation at the 4th Australian Industrial & Organisational Psychology Conference. Sydney Australia, June 2001.
- Maximising training motivation: The role of role stressors, supervisor support and self-efficacy. Accepted for presentation at the 5th Australian Indutrial & Organisational Psychology Conference. Melbourne Australia, June 2003.
- The link between training and appraisal practices and patient mortality: the role of HR director. Accepted fror presentation at the Academy of Management Annual Meeting. Seattle USA, August 2003.
- The relationship between Human Resource Management practices and organizational performance: The contribution of staff training. Accepted for presentation at the 11th European Congress on Work and Organizational Psychology. Lisbon Portugal, May 2003.
Research Interests
Human Resorce Management (with particular reference to teh effectiveness of training), workplace performance, and work-related stress.