Education
Ph.D. in Information Systems and Management, Rotterdam School of Management, Erasmus University (The Netherlands), 2005
M.Sc. in Industrial Engineering and Management, Technion - Israel Institute of Technology (Israel), 1999
B.Sc. in Industrial Engineering, Technion - Israel Institute of Technology (Israel), 1996
Background
Julia's research and consultancy work revolves around outsourcing and offshoring of services, globally distributed teams, knowledge and innovation. Before joining Aston Business School in 2012 she was Associate Professor at Warwick Business School and held a visiting position with Vrije University (Amsterdam) between 2008 and 2011.
Julia is a regular presenter in international conferences and conventions. She published her work in numerous journals including The Wall Street Journal, Communications of the ACM, MISQ Executive, European Journal of Information Systems, Journal of Information Technology, Journal of Strategic Information Systems, Information & Management, Journal of Information Systems, Cutter Consortium and others. She published 7 books, among them "The Handbook of Global Outsourcing and Offshoring" and "Knowledge Processes in Globally Distributed Contexts".
Julia is the co-founder and organizer of the annual Global Sourcing Workshop that was founded in 2007. She is Senior Editor for the Journal of Information Technology and on the Editorial Board of IT and People journal. She acted as guest editor for several special issues on Global Sourcing: for Journal of IT in 2008, IT and People in 2009 and IEEE Transaction of Engineering Management (2011), Journal of IT Teaching Cases (2012).
Julia has extensive experience teaching modules related to outsourcing and offshoring on MBA and Master levels and on various executive courses.
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Research Interests
Julia's main research areas are global sourcing of services, and globally distributed teams. Her focus has been on aspects related to managing knowledge and expertise, collaboration and coordination in these contexts.
From global sourcing perspective, ongoing research projects revolve around emerging sourcing models and trends, such as crowdsourcing, multi-sourcing and backsourcing. These research projects investigate (i) client and vendor capabilities required to successfully implement these sourcing models and initiatives, and (ii) how to manage knowledge and expertise in various sourcing contexts to improve efficiency and outcomes of sourcing engagements. In particular, ongoing research projects include studying how to to achieve innovation in outsourcing; knowledge integration between multiple parties; and studying factors that determine efficiency of outsourcing knowledge-intensive services to China.
From knowledge management perspective ongoing research projects are related to Transactive Memory System, knowledge boundaries and knowledge integration in cross-functional and globally distributed teams.
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Kotlarsky, J., van den Hooff, B. and L. Houtman (2012), “Are We on the Same Page? Knowledge Boundaries and Transactive Memory System Development in Cross-functional Teams”, Communication Research. Published online ahead of print. DOI: 10.1177/0093650212469402
Kotlarsky, J. and L. Bognar (2012) "Understanding the process of backsourcing: Two cases of process and product backsourcing in Europe", Journal of Information Technology Teaching Cases.
Willcocks, L.P., Oshri, I., Kotlarsky, J. and J. Rottman (2011) "Outsourcing and Offshoring Engineering Projects: Understanding the Value, Sourcing Models and Coordination Practices", IEE Transactions on Engineering Management, 58(4), pp. 706-716.
Oshri, I., Kotlarsky, J., Rottman, J.W. and L.P. Willcockes (2009) "Global Sourcing: Recent Trends and Issues", Information Technology & People, 22(3), pp. 192-200.
Kotlarsky, J. and I. Oshri (2008) "Country Attractiveness for Offshoring and Offshore-Outsourcing: Additional Considerations", Journal of Information Technology, 23(4), pp. 228-231.
Kotlarsky, J., Oshri, I., Kumar, K. and J. van Hillegersberg (2008) "Towards Agility in Design in Global Component-Based Development", Communications of the ACM, 51(9), pp. 123-127.
Kotlarsky, J., van Fenema, P.C. and L.P. Willcocks (2008) "Developing a Knowledge-Based Perspective on Coordination: The Case of Global Software Projects", Information & Management, 45(2), pp. 96-108.
Oshri, I., van Fenema, P.C. and J. Kotlarsky (2008) "Knowledge Transfer in Globally Distributed Teams: The Role of Transactive Memory", Information Systems Journal, 18(6), pp. 593-616.
Oshri, I., Kotlarsky, J. and L.P. Willcocks (2008) "Missing Links: Building Critical Social Ties for Global Collaborative Teamwork", Communications of the ACM, 51(4), pp.76-81.
Oshri, I., Kotlarsky, J. and L.P. Willcocks (2007) "Managing Dispersed Expertise in IT Offshore Outsourcing: Lessons From Tata Consultancy Services". MISQ Executive, 6(2), pp. 53-65.
Kotlarsky, J., Oshri, I. and L.P. Willcocks (2007) "Social Ties in Globally Distributed Software Teams: Beyond Face-to-Face Meetings", Journal of Global Information Technology Management, 10(4), pp. 7-34.
Oshri, I., Kotlarsky, J. and L.P. Willcocks, (2007) "Global Software Development: Exploring Socialization and Face-to-Face meetings in Distributed Strategic Projects". Journal of Strategic Information Systems, 16(1), pp. 25-49. - JSIS Best Paper Award 2007
Kotlarsky, J. (2007) "Reengineering at LeCroy Corporation: The Move to Component-Based Systems". Journal of Information Technology, 22(4), pp. 465-478.
Kotlarsky, J., Oshri, I., van Hillegersberg, J. and K. Kumar (2007) "Globally Distributed Component-Based Software Development: An Exploratory Study of Knowledge Management and Work Division". Journal of Information Technology, 22(2), pp. 161-173.
Oshri, I. Kotlarsky, J. and C. Hirsch (2007) "Developing Information Security Strategy: The Case of Networkable Devices", IEEE Security & Privacy, 5(5), pp. 24-30.
Oshri, I., Kotlarsky, J. and C. Hirsch (2007) "Information Security in Networkable Windows-based Operating System Devices: Challenges and Solutions", Computers & Security, 16(2) pp. 177-182.
Kotlarsky, J. and I. Oshri (2005) "Social Ties, Knowledge Sharing and Successful Collaboration in Globally Distributed System Development Projects". European Journal of Information System, 14(1), pp. 37-48.
Sinriech, D. and J. Kotlarsky (2002) "A Dynamic Scheduling Algorithm for a Multiple-Load Multiple-Carrier System". International Journal of Production Research, 40(5), pp. 1065-1080.
Kotlarski, J. and D. Sinreich (2000) "Scheduling in a Dynamic Environment Through Multiple-Load Carriers". Logistics: Material Handling, Storage and Packing, 71, pp. 8-11.
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Kotlarsky, J., Oshri, I. and L.P. Willcocks (2012) "The Dynamics of Global Sourching: Perspectives and Practices", Springer, Germany.
Kotlarsky, J., Willcocks, L.P. and I. Oshri (2011) "New Studies in Global IT and Business Services Outsourcing". Springer, Germany.
Oshri, I., Kotlarsky, J. and L.P. Willcocks (2011) "The Handbook of Global Outsourcing and Offshoring", Macmillan, London. 2nd edition.
Oshri, I. and Kotlarsky, J. (2010) "Global Sourcing of Information Technology and Business Processes" Springer, Germany.
Kotlarsky, J. and I. Oshri (2009) "Managing Component-Based Development in Global Teams", Macmillan, London.
Kotlarsky, J., Oshri, I. and P.C. van Fenema (2008) "Knowledge Processes in Globally Distributed Contexts", Palgrave, London.
Oshri, I., Kotlarsky, J. and L.P. Willcocks (2008) "Outsourcing Global Services: Knowledge, Innovation and Social Capital", Palgrave, London.
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Oshri, I., Kotlarsky, J., Mayasandra-Nagaraja, R. and E. Eliolu (2013) “Institutionalizing an IT Innovation Capability: A Vendor Perspective”, Seventh Global Sourcing Workshop, March 2013, Val d'Isere, France
Nevo, D. and J. Kotlarsky (2013) “When worlds collide: can crowdsourcing fit with internal software development practices?”, Seventh Global Sourcing Workshop, March 2013, Val d'Isere, France.
Jin, X. and J. Kotlarsky (2012) "A Conceptual Framework of Knowledge Integration in Multisourcing Arrangements", Proceedings of the International Conference of Information Systems 2012, December 2012, Orlando, FL, USA.
Nevo, D., Kotlarsky, J. and S. Nevo (2012) "New capabilities: Can IT service providers leverage crowdsourcing?", Proceedings of the International Conference of Information Systems 2012, December 2012, Orlando, FL, USA.
Oshri, I. and J. Kotlarsky (2012) "Antecedents of Radical Innovation in Strategic Outsourcing", Israel Strategy Conference, December 2012, Tel Aviv, Israel.
Kadnarova, R., Baptista, J., Kotlarsky, J. and S. Lloyd (2012) "Media Choice in Modern Organisations: Conceptualising the Use of Synchronous Media as a Working Tool in a Global IT Company". Proceedings of the European Conference of Information Systems, June 2012, Barcelona, Spain.
Jin, X. and J. Kotlarsky (2012) "Knowledge Integration in Multi-vendor Outsourcing Relationships: Towards a Conceptual Framework", Proceedings of the Organisational Learning, Knowledge and Capabilities (OLKC) conference, April 2012, Valencia, Spain.
Oshri, I., Kotlarsky, J. and A. Gerbasi (2012) "Radical Innovation in IT Outsourcing", Proceedings of the Sixth Global Sourcing Workshop, March 2012, Courchevel 1850, France.
Oshri, I., Kotlarsky, J. and A. Gerbasi (2011) "Can Client Firms Achieve Radical Innovation in IT Outsourcing?" Proceedings of the International Conference of Information Systems 2011, December 2011, Shanghai, China.
Oshri, I. and J. Kotlarsky (2010) "Results of the Pan-European Survey of Outsourcing Trends: The Client Perspective", Proceedings of the Fourth Global Sourcing, March 2010, Zermatt, Switzerland.
Oshri, I. and J. Kotlarsky (2010) "The Evolutionary Path of Offshore Captive Centre Strategies", Israel Strategy Conference, December 2010, Haifa, Israel.
Kotlarsky, J., van den Hooff, B. and M. Huysman (2009) "Bridging Knowledge Boundaries in Cross-Functional Groups: The Role of a Transactive Memory System", Proceedings of the International Conference of Information Systems 2009, December 2009, Phoenix, Arizona, USA.
Kotlarsky, J., van den Hooff, B. and M. Huysman (2009) "The role of a Transactive Memory in Bridging Knowledge Boundaries", Proceedings of the Organisational Learning, Knowledge and Capabilities (OLKC) conference), April 2009, Amsterdam, The Netherlands.
Oshri, I., Kotlarsky, J. and H. Scarbrough (2009) "Managing Expertise in Offshore Outsourcing: The Role of Codification". Proceedings of the Third Global Sourcing Workshop, March 2009, Keystone, CO, USA.
Oshri, I., Kotlarsky, J. and C-M. Liew (2008) "A Study of Captive Centres in India". Proceedings of the Second Global Sourcing Workshop, March 2008, Val d'Isere, France.
Kotlarsky, J. and I. Oshri (2007) "Managing Globally Distributed Component-Based Software Development". Proceedings of the Workshop on the Challenges of Collaboration in Global Software Development, in conjunction with the 10th European Conference on Computer Supported Co-operative Work (ECSCW'07), September 2007, Limerick, Ireland.
Oshri, I., Kotlarsky, J., van Fenema, P.C. and L.P. Willcocks (2007) "Expertise Management in a Distributed Context: The Case of Offshore IT Outsourcing". Proceedings of the IFIP WG 8.2/9.5 Conference on Virtuality and Virtualization, July 2007, Portland, OR, USA.
Oshri, I., Kotlarsky, J. and P.C. van Fenema (2007) "Transactive Memory and the Transfer of Knowledge Between Onsite and Offshore Teams". Proceedings of the 3rd International Conference on Outsourcing Information Systems (ICOIS), May 2007, Heidelberg, Germany.
Oshri, I., Kotlarsky, J., Willcocks, L.P. and P.C. van Fenema (2007) "Managing Expertise in IT Outsourcing Relationships". Proceedings of the First Global Sourcing Workshop: Services, Knowledge and Innovation, March 2007, Val d'Isere, France.
Kotlarsky, J., van Fenema, P.C. and L.P. Willcocks (2006) "Case Research in Global Software Projects: Coordinating Through Knowledge". Proceedings of the International Conference of Information Systems 2006, December 2006, Milwaukee, WI, USA.
van Fenema, P.C., Oshri, I. and J. Kotlarsky (2006) "Coherent Paths of Organizing: A Transactive Memory System Perspective in Coordination". EIASM Workshop on "Organizing Paths - Paths of Organizing", November 2006, Berlin, Germany.
Oshri, I., Kotlarsky, J. and L.P. Willcocks (2005) "Before, During and After Fact-to-Face Meetings: The Lifecycle of Social Ties in Globally Distributed Teams". Proceedings of the International Conference of Information Systems 2005, December 2005, Las Vegas, Nevada, USA.
Oshri, I., Kotlarsky, J. and C. Hirsch (2005) "Information Security in Networkable Window-based Operating System Devices: Challenges and Solutions", Softwars 2005, Las Vegas, Nevada, USA.
Kotlarsky, J. and P.C. van Fenema (2004) "Relativity of Space and Time Constraints in Dispersed Collaboration". Paper presented at Beta Conference "Fundamentals for Operations Management: Where Disciplines Meet", Eindhoven, The Netherlands.
Kotlarsky, J. and P.C. van Fenema (2004) "Relativity of Space and Time Constraints in Dispersed Collaboration: Theoretical Explanation and an Empirical Investigation". Academy of Management Annual Meeting 2004, New Orleans, Louisiana, USA.
Oshri, I., Kotlarsky, J. and K. Mason (2004) "Knowledge Exploitation in Product Programs: A Comparison Between the Mass Production and Made to Order Paradigm". European Group for Organizational Studies (EGOS) 2004, Ljubljana, Slovenia.
Kotlarsky, J., Kumar, K. and J. van Hillegersberg (2002) "Coordination and Collaboration for Distributed Teams: The Case of Object-Oriented / Component-Based Software Development". Proceeding of the Workshop on Global Software Development of the International Conference on Software Engineering (ICSE) 2002, Orlando, Florida, USA.
Sinriech, D. and J. Kotlarsky (2002) "A Dynamic Scheduling Algorithm for a Multi-Load Multiple-Carrier System". Proceeding of the 7th International Material Handling Research Colloquium (IMHRC), Portland, Maine, USA.
Kotlarsky, J. (2001) "Developing Internet-based Integrated Architecture for Managing Globally Distributed Software Development Projects". Proceeding of the Doctoral Consortium of the 13th Conference on Advanced Information Systems Engineering (CAiSE), Interlaken, Switzerland.
Kotlarsky, J., van Hillegersberg, J. and K. Kumar (2001) "Towards a Global Software Development Architecture". Proceeding of the 2001 IRMA International Conference, Toronto, Canada.
Kotlarsky, J. and D. Sinreich (2000) "Scheduling Multi-Load Automatic Guided Vehicles (AGVs) in a Dynamic Environment". Proceedings of the 11th Industrial Engineering and Management Conference (IE&M), Beer-Sheva, Israel.
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Kotlarsky, J., Levina, N. and E. Kuraksina (2013) “Evaluation of Russia’s attractiveness as IT offshoring destination” in The Oxford Handbook of Offshoring and Global Employment, Bardhan, A., Dwight, J. and C. Kroll (eds.) Oxford University Press.
Oshri, I., Kotlarsky, J. and A. Gerbasi (forthcoming fall 2012) "Understanding Innovation in Outsourcing Services" in The Dynamics of Global Sourcing: Perspectives and Practices. Kotlarsky, J., Oshri, I. and L.P. Willcocks (eds.) Springer, Germany, pp. 78-93.
Oshri, I. and J. Kotlarsky (2011) "Innovation in Outsourcing: Towards a Practical Framework" in New Studies in Global IT and Business Services Outsourcing. Kotlarsky, J., Willcocks, L.P. and I. Oshri (eds.) Springer, Germany, pp. 211-229.
Oshri, I. and J. Kotlarsky (2010) "Realising the Real Benefits of Outsourcing: Measuring Excellence and Its Importance in Achieving Long Term Value" in Global Sourcing of Information Technology and Business Processes. Oshri, I. and Kotlarsky, J. (eds.) Springer, Germany. pp. 250-270.
Oshri, I., Kotlarsky, J. and P.C. van Fenema (2009) "Transactive Memory and the Transfer of Knowledge between Onsite and Offshore IT Outsourcing Teams" in Information Systems Outsourcing: Enduring Themes, Global Challenges, and Process Opportunities. Hirschheim, R., Heinzl, A. and J. Dibbern (eds.) Springer.
Oshri, I., Kotlarsky, J. and L.P. Willcocks (2008) "Expertise Management in Distributed Offshore Outsourcing" in Information Systems and Outsourcing: Studies in Theory and Practice. Lacity M.C. and L.P. Willcocks (eds.), Palgrave: London.
Oshri, I., Kotlarsky, J. and L.P. Willcocks (2008) "Socialization in a Global Context: Lessons for Dispersed Teams" in Exploring Virtuality within and beyond Organizations. Panteli, N. and M. Chiasson (eds.) Palgrave.
Oshri, I., Kotlarsky, J. and L.P. Willcocks (2008) "Managing Dispersed Expertise in IT Offshore Outsourcing: Lessons from Tata Consultancy Services" in Outsourcing Global Services: Knowledge, Innovation and Social Capital. Oshri, I., Kotlarsky, J. and L.P. Willcocks (eds.), Palgrave: London, pp. 288-310.
Oshri, I., Kotlarsky, J. and L.P. Willcocks (2008) "On the Soft Side of Global IT Outsourcing: Innovating in relationships, social capital, and knowledge" in Outsourcing Global Services: Knowledge, Innovation and Social Capital (Introduction). Oshri, I., Kotlarsky, J. and L.P. Willcocks (eds.), Palgrave: London, pp. 1-8.
Kotlarsky, J., Oshri, I. and P.C. van Fenema (2008) "Building Trust in Globally Distributed Teams" in Encyclopedia of Networked and Virtual Organizations, Putnik G.D. and M.M. Cunha (eds.). Information Science Reference. ISBN: 9781599048857.
Oshri, I., Kotlarsky, J. and P.C. van Fenema (2008) "Knowledge Transfer and Sharing in Globally Distributed Teams" in Encyclopedia of Networked and Virtual Organizations, Putnik G.D. and M.M. Cunha (eds.). Information Science Reference. ISBN: 9781599048857.
van Fenema, P.C., Oshri, I. and J. Kotlarsky (2008) "Management of Distributed Teams in Network Organisations" in Encyclopedia of Networked and Virtual Organizations, Putnik G.D. and M.M. Cunha (eds.). Information Science Reference. ISBN: 9781599048857.
Kotlarsky, J., Oshri, I. and C. Hirsch (2007) "Information Security Policies for Networkable Devices" in Encyclopedia of Information Ethics and Security, Quigley, M. (ed.). Information Science Reference. ISBN: 9781591409878.
Oshri, I., Kotlarsky, J., van Fenema P.C. and L.P. Willcocks (2007) "Expertise Management in a Distributed Context: The Case of Offshore Information Technology Outsourcing" in Virtuality and Virtualization. Crowston, K, Sieber, S. and Wynn, E. (eds.), Springer, pp. 295-314. ISBN: 978-0-387-73024-0.
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Oshri, I. and J. Kotlarsky (March 2013) “Passage from India”, Professional Outsourcing Magazine, Issue 12, Sourcing Models, pages 6-14.
Kotlarsky, J. and I. Oshri (December 2012) “Your guide to sourcing models”, Professional Outsourcing Magazine, Issue 11, Global BPO and Sourcing trends, pages 6-14.
Kotlarsky, J. (October 2012) "The bear market, Russia",
Professional Outsourcing magazine, issue 10, Rightshoring Report, pages 20-28.
Kotlarsky, J. (2010) "New Opportunities in Global Outsourcing", International Trade Forum, Issue 2, pp. 28-29.
Willcocks, L.P., Griffiths, C. and J. Kotlarsky (August 2009) "New Wave Offshowing: The Non-BRIC Challenge in Business and IT Services", Cutter Concortium, 12(8) http://www.cutter.com/content/alignment/fulltext/summaries/2009/08/index.html
Oshri, I. and J. Kotlarsky (Feb 2009) "How to manage your offshore R&D centre" Status Magazine, pp. 40-42.
Oshri, I., Kotlarsky, J. and C-M Liew (May 2008) "Four Strategies for Offshore 'Captive' Centres", Wall Street Journal, Business Insight section, May 12 2008, http://online.wsj.com/article/SB121018777870174513.html?mod=2_1573_leftbox
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Oshri, I. and J. Kotlarsky (2011) "Innovation in Outsourcing" A WBS white paper for Cognizant. http://valueofinnovation.com/
Oshri, I. and J. Kotlarsky (2009) "The Real Benefits of Outsourcing", A WBS white paper for Cognizant. http://www.quantifyingoutsourcingbenefits.com/default.asp
Willcocks L.P., Griffiths, C. and J. Kotlarsky (2009) "Beyond BRIC. Offshoring in non-BRIC countries: Egypt - a new growth market", An LSE Outsourcing Unit Report, January 2009.
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Kotlarsky, J. (2006), "A Case of Re-engineering, from a Monolithic to a Component-Based System: Case study of the software development team of LeCroy Corporation". European Case Clearing House (ECCH) (awarded a Philip Law Scholarship of ECCH for writing the teaching case). Case reference 906-046-1; teaching note reference 906-046-8.
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