.

Core tracks

Servitization and Product-Service Systems research attracts a broad cross-section of researchers.  The streams below are consistently popular in publications and we expect these to be reflected in the programme for SSC 2013.   

  • Concepts, terminology and language
  • Policy; regional, national and international development. 
  • Economics, organisational performance, and commercial sustainability
  • Ecology end environmental impact
  • Business strategy and transformation
  • Marketing and customer relations
  • Finance and contracts
  • Design and engineering for through-life services.
  • Operations and service delivery systems
  • Performance measurement, metrics and business processes
  • Managing mutli-organisational enterprises that deliver Product-Service Systems
  • Virtual enterprises and supply structures 
  • Remote sensing, condition monitoring, Information and communication technologies
  • Facilities, vertical integration, supply chain, partners and their relationships
  • People, their behaviour, organisation culture, organisation and skill sets
  • Productization of services, lessons from professional services, operations in a services context
  • Awareness, education, and training
  • Games, simulations and gamification