Ben began by exploring why we need systems thinking in an organisational context, he then identified different types of system, ranging from tangible, such as the human biological system to intangible, like the legal system. Ben went onto define an organisational system, outlining eleven parts that make it up.
Ben introduced the ProH Modelling Methodology and gave an example of how it can be applied. He concluded by highlighting a series of key points to consider when applying systems thinking to organisations: be clear on the type of system you are investigating, be aware of all the different parts in the system, be clear on the type of methodology you need to use,scope the system, and give purpose to the exercise.
Commenting on the webinar, participant Miles Weaver said:
“I really enjoyed this webinar, a university is a public good so we need more of these activities. Well done Aston, on being true ‘thought’ leaders in the use of technology and getting your message out. This is what I call a good contribution to our communities.”
Participants logged in from over 12 different countries to hear about Ben’s research, including Sri Lanka, Syria, India, Kuwait, Nigeria, Thailand, Vietnam, Sierra Leone, Spain, Germany and Greece.
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